Simple, Transparent Pricing

Start free, upgrade as you grow. Every limit is designed to match your actual costs.

14-day free trial on all paid plans • No credit card required

Free

Perfect for trying out Aelara

€0forever
Get Started Free
50 messages/month
1 chatbot
2 MB knowledge base
3 documents
3 message memory
24 hours only
analytics
training Suggestions
unanswered Log
"Powered by Aelara" badge
export
Community only
No training insights
No analytics
Limited conversation context
⭐ MOST POPULAR

Starter

Best for small businesses

€9.90/month
Start 14-Day Trial
1,500 messages/month
2 chatbots
50 MB per chatbot
50 documents per chatbot
15 message memory
30 days retention
7 days analytics
Weekly AI insights email
View unanswered questions
Custom branding + logo
Export to CSV
Email support (48h)
Weekly training suggestions
See what customers ask
Professional branding

Professional

For growing companies

€29.90/month
Start 14-Day Trial
8,000 messages/month
3 chatbots
250 MB per chatbot
250 documents per chatbot
30 message memory
90 days retention
30 days analytics
Real-time AI insights
1-click add to knowledge base
Full white-label
CSV + PDF + API
Priority support (12h)
Auto-improving chatbot
1-click knowledge updates
API access
Weekly email reports

Detailed Feature Comparison

FeatureFreeStarterProfessional
Monthly Messages501,5008,000
Chatbots123
Knowledge Base2 MB50 MB250 MB
Conversation Memory3 msgs15 msgs30 msgs
AI Training SuggestionsWeeklyReal-time
Unanswered QuestionsView1-Click Add
Analytics7 days30 days
Custom Branding
API Access

Why These Limits?

Every limit is designed to match our actual costs, so you get fair pricing.

Conversation Memory

More memory = more context sent to AI = higher costs. We limit free tier to 3 messages to keep costs low, while paid plans get 15-30 messages for natural conversations.

Knowledge Base Size

Processing and storing documents costs money. Free tier gets 2 MB (perfect for testing), while paid tiers scale up as your needs grow.

AI Training Suggestions

Analyzing conversations to suggest improvements requires AI processing. Starter gets weekly summaries, Pro gets real-time insights that make your chatbot smarter automatically.

Analytics Retention

Storing historical data costs money. Free tier has no analytics, Starter keeps 7 days, Pro keeps 30 days so you can track trends over time.

Frequently Asked Questions

What happens when I hit my message limit?

Your chatbot will continue working, and you'll be prompted to upgrade. We'll notify you at 80%, 90%, and 100% of your quota so you're never surprised.

Can I upgrade or downgrade anytime?

Absolutely! Changes take effect immediately. Upgrades are prorated, and downgrades apply at your next billing cycle.

What are "AI Training Suggestions"?

Our AI analyzes conversations to identify questions your chatbot couldn't answer. Starter tier gets weekly email summaries, Pro tier gets real-time insights with 1-click improvements.

Why is the free tier limited to 24 hours of chat history?

We want you to try the chatbot, but storing data costs money. Upgrade to Starter (€9.90) to keep 30 days of history for analytics and insights.

Do you offer refunds?

Yes! 14-day money-back guarantee on all paid plans, no questions asked.

What payment methods do you accept?

Credit card, debit card, and Estonian bank transfers via Montonio. Invoices available for all paid plans.

Ready to Get Started?

Join hundreds of businesses using AI chatbots to save time and delight customers.